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5 Reasons NOT to Delete Negative Reviews

Negative reviews are hurtful to your pride and your business. Enough so that a whole new industry has sprung up: “:reputation management”. But if someone posts a negative review on your Facebook fan...

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Changes at Google Places – Emphasis on Reviews & Citations

For brick & mortar businesses and those that involve face to face customer contact, Google Places (and Yahoo Local and Bing Local) are important sources of traffic. These are the listings that show...

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Avoid the Temptation of Fake Reviews Online

Great reviews at places like Google Local and Yelp can help your search engine rankings and encourage shoppers to buy your products or services. Is it any wonder, then, that some businesses have...

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3 Steps to Better Local Search Visibility

Local search use is way up A recent survey shows that more than 20 percent of Google searches are for a local business and that users are gravitating toward the local listings over the organic...

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How to Handle Bad Online Reviews

Ouch! Bad online reviews online may have the power to cost you new customers. And if you’ve ever received a bad review, you’re painfully aware of how that stings — especially for a small business. Do...

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Got Online Reviews? You’d Better!

 How important are online reviews to your small business? Surprising fact: Whether or not you have online customer reviews can make or break your online visibility and also affect your conversion rate....

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Do Yelp Reviews Help?

Do Yelp business reviews really help? We’re all pretty aware that bad reviews online hurt. But do good ones really help? And is the risk of a bad review worth encouraging customers to write reviews?...

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The Value of Online Reviews (Infographic)

Everything you want to know about online reviews — and then some Online reviews are playing an increasing role in both search engine visibility and in customer buying behavior. We’ve written about...

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How to Get Rid of a Bad Online Review

Oh, No! You got a bad review on Google! We’ve got good news and bad news when it comes to removing negative Google reviews. Let’s start with the bad news. The bad news is that you can’t actually “get...

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Get Rid of a Bad Online Review (Infographic)

Ron Dod of Visiture designed the infographic below to deal with bad reviews on Google. It applies equally to a bad online review on other sites as well, like Facebook and Yelp. This infographic is a...

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Local Business: Get Found and Get Chosen

You need to get found — and chosen Getting found on Google When someone is looking for what you do, you need them to find you. Typical SEO is great for getting you to show up prominently in the search...

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Respond to Reviews and Get More Business

Online reviews and your responses can bring more business Search Engine People recently reported on how the number of online reviews of your business directly impacts your rankings in Google. The more...

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How to Get Online Reviews

How important is it to get online reviews? Research has shown that 9 out of 10 consumers trust online reviews as much as a personal recommendation from family and friends. Not only do consumers read...

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